We are honored that (The Client) chose Princess & Me Parties (The Company) for their next event. By completing payment, Client agrees to the following terms & conditions for their event.
1) Payment & Gratuity
- To book your event, a $100 deposit is required. Your balance will be automatically processed 7 days before your event date.
- All bookings are first come, first serve upon deposit. If someone takes your desired spot, we will notify you via email and void your quote.
- The package price does not include gratuity for the Performer. Gratuity is not required but is appreciated if you had a magical time. We recommend 20% or more of the total price.
2) Rescheduling & Cancellation (and weather)- Rescheduling due to emergency or illness: The client may reschedule their event for 1 time to a new date within 60 days without resulting in a rescheduling fee of 20% of the total. Subject to availability.
- Cancelling due to emergency or illness: All cancellations will result in a refund minus the deposit of $100 for private parties and $250 for large events.
- Rescheduling for other reasons including weather. Will result in a 20% rescheduling fee to a new date within 60 days of the original party date. Subject to availability.
- Weather: In case of rainy or bad weather that would cause the company unable to perform at an outdoor location, it is the responsibility of the client to select a alternate, indoor location and notify the company via email with at least 2 hours notice from the performance start time. New travel fees may apply, so please email us your rain alternate location at least 3 days in advance in case we need to send a separate invoice.
- Cancellations or rescheduling within 48 hours of the event and due to any other reason beyond emergency or illness including inclement weather without having an alternative, safe, indoor rain location chosen will result in no refund.
- Rescheduling due to any other reason beyond emergency or illness including inclement weather without having an alternative, safe, indoor rain location chosen will result in a 20% rescheduling fee to a new date within 60 days of the original party date. Subject to availability.
1) Payment & Gratuity- To book your event, a deposit is required. Your balance is due 7 days before your event date. You may choose to opt in to automatic charge of your balance on your invoice. We highly recommend this option as it saves time.
- All bookings are first come, first serve upon deposit. If someone takes your desired spot, we will notify you via email and void your quote.
- The package price does not include gratuity for the Performer. Gratuity is not required but is appreciated if you had a magical time. We recommend 20% or more of the total price.
3) Last Minute Bookings: - Events inquiries received within 7 days of the event date are classified as "last minute".
- Any in-person events booked within 7 days of the event date will incur a $50 fee per character. Any virtual events booked within 7 days of the event date will incur a $15 fee per character.
- All booking fees must be paid by 48 hours before the event date and time.
4) Location Specifics
- The Client will provide a safe location away from smokers, animals, pools, and protected from environmental elements.
- If your event is scheduled at a park or public space, please notify us of where in the space you will be holding your party. A map is helpful.
- For events held outdoors, the Client must inform the company of an alternate, indoors location with at least 3 days notice. Failure to do so with need for an alternate, indoor location due to inclement weather will result in no refund. (Please see clause 2 for full cancellation and rescheduling policies due to weather)
- Events must be held indoors in the case of extreme weather including but not limited to: rain, wind, temperatures more than 80 degrees and temperatures less than 60 degrees. (Please see clause 2 for cancellation and rescheduling policies due to weather)
- A chair for each performer and birthday child, blanket for guest to sit, and table for face painting/makeovers if applicable.
5) Discipline and Non-Participation: - The Performers are entertainers and will not discipline disruptive behavior or force children to participate.
- At least one adult is required to be present with the children and Performer during the event.
6) Performer Preference: - All of our performers are speciality trained entertainers who love working with children.
- We will send the best performer available to your event.
7) Activities & Itinerary: - Each package itinerary is carefully scheduled to support our company mission of connection between the characters and children.
- Special requests must be submitted upon booking and cannot be guaranteed.
- Itinerary may be modified in the moment at your event in order to best suit the needs of your guests.
8) Safety & Liability: - The Client agrees to hold and keep harmless The Company and its Performers from any and all property damages and/or bodily injury damage caused by the Client’s guests.
- Client agrees to not hold The Company responsible for inclement weather or other Acts of God that may cause cancellation of the event.
- Client must inform the company of any allergies to items such as face paint prior to the event.
- Our performers are trained to keep the safety of your guests in mind at all times. If ever there is a situation where the performer(s) feels unsafe, they will address the issue with the client. If the issue is not resolved, the performer will leave without refund.
9) Image Release I, {checkbox}, grant permission to to use images of my event for marketing purposesI, {checkbox}, DENY permission to to use images of my event for marketing purposesEvents During COVID-19- All performers are fully vaccinated and only perform if they are feeling well. Performers who are feeling unwell, test positive, or who have been exposed to COVID-19 are pulled from events, quarantined, and test until they are cleared for unmasked appearances again (usually 10-14 days).
- The Client will inform their guests that people at higher risk of severe illness or death from COVID-19 (such as older adults and people with chronic medical conditions) are strongly urged not to attend.
- The Client will check with their household and attending guests to confirm no one is experiencing COVID-19-like symptoms, and/or is currently under isolation or quarantine orders to stay home.
COVID TESTING- If the client chooses the add on option for the performers to rapid test for COVID at home the day before the event, the results will be emailed.
- In the event that a performer tests positive for COVID-19, they will be immediately pulled from the event and a replacement performer found. If this performer is unable to play the same character, the client will be notified with the alternative character options.
I {client name here} acknowledge the follow COVID Release:- COVID-19 is a highly contagious virus. The Company is undertaking efforts to protect participants in event activities including COVID-19 vaccinations of performers, modifying activities to encourage social distancing, masking indoors, sanitization of costumes and supplies to minimize the risk of exposure to and transmission of COVID-19 but cannot guarantee that those efforts will prevent the transmission of COVID-19 while at an event and/or participating in event activities.
- The Client understands they and their event guests can be exposed to or contact COVID-19 while at an event/and of participating in event activities. They have read and understood the above warning concerning COVID-19 and choose to accept and assume the risks. The Client understands that if they are not comfortable or cannot agree to execute this agreement, then they can choose to hold their event virtually.
- The Client hereby expressly waives and releases Princess & Me Parties LLC and it’s performers from any and all rights, claims, lawsuits, or damages or any nature whatsoever arising directly or indirectly from COVID-19 infection or transmission related to their participation in event activities. The Client understands that this waives means they give up their right to bring any claims, including for personal injuries, death, disease, or any other loss, including but not limited to claims of negligence, and give up any claim they may have to seek damages, whether known or unknown, foreseen or unforeseen. The Client understands and agrees that this agreement is intended to be interpreted broadly in favor of Princess & Me Parties LLC.
