Princess & Me
Character Events & Parties

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Client Agreement

We are honored that  (The Client) chose Princess & Me Parties (The Company) for your next event. By completing payment, Client agrees to the following terms & conditions for  on .

1) Quotes, Payment & Gratuity

  • All quotes are valid for 72 hour "quote window". After 72 hours the requested date and time will be released to the next interested party.
  • Payments are due in full at least 7 days before the event date. 
  • Failure to complete payment balance by 7 days before the event will result in cancellation and a refund of any dues paid minus $50 fee per character + 3% of total processing fee.
  • The package price does not include gratuity for the Performer. Gratuity is not required but is appreciated. We recommend the standard 20% of the total. 

2) Rescheduling & Cancellation
  • With at least 2 weeks notice, the party may be rescheduled one time with no reschedule fee. The second and any further reschedules will result in a 20% rescheduling fee. 
  • Within 2 weeks notice of the original event date, any reschedules will result in a 20% rescheduling fee. The Client understands availability for rescheduling may result in a wait of weeks or months.
  • All cancellations with at least 2 weeks notice from the event date will result in a full refund.
  • Any cancellations within 2 weeks of the event date will result in a refund minus $50 fee per character. 

3) Last Minute Bookings:
  • Events inquiries received within 7 days of the event date are classified as "last minute". 
  • Any in-person events booked within 7 days of the event date will incur a $50 fee per character. Any virtual events booked within 7 days of the event date will incur a $15 fee per character.
  • All booking fees must be paid by 48 hours before the event date and time.

4) Location Specifics
  • The Client will provide a safe location away from smokers, animals, pools, and protected from environmental elements. For extreme heat and cold, we recommend holding your party indoors. 
  • A chair for each performer and birthday child, blanket for guest to sit, and table for face painting/makeovers if applicable.

5) Discipline and Non-Participation:
  • The Performers are entertainers and will not discipline disruptive behavior or force children to participate. 
  • At least one adult is required to be present with the children and Performer during the event. 

6) Performer Preference:
  • All of our performers are speciality trained entertainers who love working with children.
  • We will send the best performer available to your event. 

7) Activities & Itinerary:
  • Each package itinerary is carefully scheduled to support our company mission of connection between the characters and children. 
  • Special request must be submitted upon booking and cannot be guaranteed.
  • Itinerary may be modified in the moment at your event in order to best suit the needs of your guests.

8) Safety & Liability:
  • The Client agrees to hold and keep harmless The Company and its Performers from any and all property damages and/or bodily injury damage caused by the Client’s guests. 
  • Client agrees to not hold The Company responsible for inclement weather or other Acts of God that may cause cancellation of the event. 
  • Client must inform the company of any allergies to items such as face paint prior to the event. 
  • Our performers are trained to keep the safety of your guests in mind at all times. If ever there is a situation where the performer(s) feels unsafe, they will address the issue with the client. If the issue is not resolved, the performer will leave without refund. 
9) Image Release
 (optional) I, The Client, grant permission to The Company to use images of my event for marketing purposes

Events During COVID-19

  • The Client will inform their guests that people at higher risk of severe illness or death from COVID-19 (such as older adults and people with chronic medical conditions) are strongly urged not to attend. 
  • The Client will check with their household and attending guests to confirm no one is experiencing COVID-19-like symptoms, and/or is currently under isolation or quarantine orders to stay home. 

I, The Client, acknowledge the following COVID Release:
  • COVID-19 is a highly contagious virus. The Company is undertaking efforts to protect participants in event activities including COVID-19 vaccinations of performers, modifying activities to encourage social distancing, masking indoors, sanitization of costumes and supplies to minimize the risk of exposure to and transmission of COVID-19 but cannot guarantee that those efforts will prevent the transmission of COVID-19 while at an event and/or participating in event activities. 
  • The Client understands they and their event guests can be exposed to or contact COVID-19 while at an event/and of participating in event activities. They have read and understood the above warning concerning COVID-19 and choose to accept and assume the risks. The Client understands that if they are not comfortable or cannot agree to execute this agreement, then they can choose to hold their event virtually. 
  • The Client hereby expressly waives and releases Princess & Me Parties LLC and it’s performers from any and all rights, claims, lawsuits, or damages or any nature whatsoever arising directly or indirectly from COVID-19 infection or transmission related to their participation in event activities. The Client understands that this waives means they give up their right to bring any claims, including for personal injuries, death, disease, or any other loss, including but not limited to claims of negligence, and give up any claim they may have to seek damages, whether known or unknown, foreseen or unforeseen. The Client understands and agrees that this agreement is intended to be interpreted broadly in favor of Princess & Me Parties LLC.